Returns Policy

Kiss My Grass Returns Policy:

  1. We try to package products ordered as well as possible to ensure that the products arrive undamaged. However, if a product arrives which is damaged or has defects, we will replace it whenever possible free of charge or alternatively provide you a full refund if you return the product to us at our address below. We will try to attend to all returns as soon as practically possible. This does not affect your statutory rights.

  2. Our policy is to ensure that you are satisfied every time you place an order on our website. If you are unhappy with a product when you receive it please return it with the despatch note, unused, for a full refund within seven working days of the receipt. You do not have to give a reason when returning a product. We will refund your credit card after we have inspected the returned product and are satisfied that the product in question has been returned in the condition it was in when delivered to you.

  3. Alternatively if you would like to speak to us direct about your order query please contact us on any of the details below and we will be happy to help.

 

Kiss My Grass

Laburnum House

Ferry Road

Langrick

Boston

Lincolnshire

PE22 7AN

01205 281909

info@kissmygrass.co.uk 

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